2,172 checks have been mailed.
On Friday, the Federaltrade Commission mailed 2,172 partial refund checks totaling nearly $210,000 to consumers who bought Nana-UV “disinfectant” devices from a company called Zadro Health Solutions, Inc. These refund checks are completely legitimate and it must be cashed within 60 days of the date they are issued, or they will become void.
The refunds stem from an FTC settlement with Zadro was announced in August 2015. According to the FTC’s compliant, Zadro’s ads falsely claimed that their devices “safely kill 99.99% of targeted bacteria – E. Coli, Salmonella and the H1N1 virus (swine flu) in 10 seconds.
The redress administrator for this matter, Rust Consulting, has mailed refund checks to eligible consumers. The average amount each consumer will receive is $96.50. The checks must be cashed within 60 days of the date they are issued. The FTC does not require consumers to pay money or provide information before redress checks can be cashed.
Refund checks will be issued to Nano-UV device purchasers who were identified in company records. Consumers who bought the Nano-UV devices may still file a complaint with the FTC, but it is unclear whether additional refunds will be available. THE FTC has established a hotline for consumers who have questions, which is 1-866-683-8516.