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Protect yourself against online banking fraud

Online banking fraud is a worldwide problem that has been rising steeply as hackers find new and clever ways to con us out of our hard-earned money. In order to protect ourself, there are more things to think about than simply changing password.

Protect yourself against online banking fraud:

  1. Never login to your bank website through a link in an email, even if the email appears to have come from your bank. Type the web address into your browser yourself.
  2. The login pages of bank websites are secured through an encryption process, so a locked padlock or unbroken key symbol should appear in your browser window when accessing your bank site.
  3. The beginning of your bank’s Internet address will change from ‘http’ to ‘https’ when a secure connection is made.
  4. Be wary of any unexpected or suspicious looking pop-ups that appear during your online banking session.
  5. Stop and think about the process you normally go through to make a payment to someone – be suspicious if it differs from the last time you used it.
  6. Fraudsters sometimes try to trick people into making a real payment by claiming “it’s just a test”.
  7. Never give anyone your login details in full either by email or over the phone – your bank will never request these in this way.
  8. Check the online banking security options your bank provides; some offer free anti-virus and browser security software.
  9. Check your bank statements regularly and contact your bank immediately if you spot any transactions that you didn’t authorize.
  10. When sending money via your online bank account, always double check the amount you are sending as well as the account number and sort code you are sending it to.
  11. Make sure your bank has your up-to-date contact details.
  12. Browsers often come with security features built in. Make sure they are activated.
  13. If your bank does have a SMS confirmation system, make sure you use it to get notified of all transactions and login activities concerning your bank account.
  14. Identify and delete hoax emails that contains links and other offers.
  15. Delete spam or check if your Internet service provider offers a spam filtering service.
  16. Switch on your browser’s phishing filter, if it has one.
  17. Always access your bank’s official website, watch for any changes in the URL and always type the address into the URL bar instead of the search bar.
  18. Never disclose access codes and personal information to anyone, even family.
  19. Check your last sign in date and time whenever you sign in to Online Banking to make sure it appears correct and report any abnormalities directly to your bank.
  20. Regularly check your account statements for anything suspicious.