It is obvious that when you make illegal robocalls to people on the Do Not Call list, you’re looking for trouble in the form of a Federal lawsuit. This form of trouble just found an operation that the FTC says bombarded people with more than 1.3 million robocalls pitching energy savings. The Department of Justice, on behalf of the FTC, asked the court to permanently stop Francisco Salvat and three of his companies, including Go Green Education, from making illegal robocalls and order him to pay civil penalties for telemarketing violations.
According to the lawsuit, Salvat and his companies called people whose numbers are on the Do Not Call Registry, and kept calling even after people asked them to stop. Although the companies’ messages said things like “This is an urgent call about your energy bill,” people who pushed a number to get more information didn’t get energy help. They were transferred to Salvat’s telemarketers, who collected their names and sold them to solar installation companies as leads.
If you receive a recorded sales message and the company does not have your written permission to call, the call is simply illegal. If you get a call like that, do not press a button to be taken off the call list or to talk to a real person. This will only lead to more calls. Hang up instead and file a complaint at donotcall.gov. If you get unwanted calls from many different numbers, you could look into a call blocking solution. There are online call blocking services, call blocking boxes, and smartphone apps that block unwanted calls. Do an online search to look for reviews from experts and other users, and find out whether there is a charge for the service. Some smartphones have their own proprietary call blocking software which allows you to block calls or messages.