Hosting companies and IP resource managers function on a trust basis and as such are exposed to abuse of provided resources by the actions or inaction of their “clients”.

Because the reputation of resources are affected by all abuse and it is probable that abuse will occur from all and any resources it becomes important to mitigate risks to resource reputation by following the top tips for any hosting providers as well as IP resource managers.

Top Tips for hosting companies and IP resource managers

1. Know your client
   1. Whether you are a hosting provider, providing services to clients on one IPv4 IP number or an IP resource manager managing IPv4 resource reputation, it all starts with knowing your client.
   2. Hosting companies should check references for new clients and ensure that business documentation, identification documentation and all other documents are checked and verified in order to ensure that they avoid exposing their resources to use by cyber criminals.
   3. Similarly, IP resource managers must vet their clients and ensure that they know who the responsible human person is and that the human person will re-emburse any damage to their IP reputation.
2. Instate and Enforce abuse policies
   1. Publish and confirm that your clients and users are familiar with your abuse policies.
3. Actually receive and Manage Abuse reports
   1. Ensure that your resource whois provider publishes and email address for abuse complaints and not a website or AI system to manage abuse reports.
   2. Actually manage your abuse.
   3. Respond to abuse reports by informing the data provider of any action taken or no action taken and include more data or information about this.